Privacy Policy - Master Saheb India Private Limited

Privacy Policy

Welcome to Master Saheb India Private Limited ("Master Saheb", "Company", "we", "our", or "us"). This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information when you visit https://mastersaheb.co.in, use the Master Saheb Mobile App, enroll in our online or offline courses, attend webinars, or use any of our educational services.

By accessing our website, mobile application, or any services offered by Master Saheb India Private Limited, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with this policy, please discontinue the use of our services.

1. About Us

Company Name: Master Saheb India Private Limited

CIN: U85500UP2025PTC222347

Website: https://mastersaheb.co.in

Mobile App: Master Saheb

Email: mastersaheb.live@gmail.com

Phone: +91 9682828488

Registered Office: K.K. Singh Colony, Jaunpur, Uttar Pradesh – 222002, India.

2. Information We Collect

We may collect the following information from students, visitors, franchise partners, affiliates, and users of our platform:

Full Name

Father's / Mother's Name (where applicable)

Mobile Number

WhatsApp Number

Email Address

Date of Birth

Gender

Residential Address

State & City

PIN Code

Educational Qualification

School / College Details

Course Preferences

Uploaded Documents (Aadhaar, PAN, Marksheet, Passport Photo, Signature or other admission-related documents where applicable)

Payment Details (excluding sensitive banking information)

Device Information

Browser Information

IP Address

Cookies and Usage Data

Login Information

Learning Progress

Examination Results

Certificates

Communication History

3. How We Collect Information

Information may be collected when you:

Register on our website or app.

Fill out admission or inquiry forms.

Register through Meta Lead Ads or Google Forms.

Attend webinars or seminars.

Purchase a course.

Contact our support team.

Use the Master Saheb App.

Participate in surveys or promotional campaigns.

Visit our website where cookies and analytics tools are enabled.

4. How We Use Your Information

Your information may be used to:

Process admissions and enrollments.

Provide online degree and computer courses.

Deliver live and recorded classes.

Create and manage student accounts.

Issue certificates where applicable.

Verify identity and eligibility.

Process secure payments.

Respond to your queries.

Provide technical support.

Improve our services and website.

Send important academic notifications.

Inform you about scholarships, admissions, webinars, new courses, offers, and educational opportunities through SMS, WhatsApp, Email, Phone Calls, or Push Notifications.

Comply with legal and regulatory requirements.

Prevent fraud and unauthorized activities.

5. Payment Information

Payments are processed through secure payment gateways such as Razorpay or other authorized providers.

We do not store your:

Debit Card Number

Credit Card Number

CVV

UPI PIN

Internet Banking Password

OTP

Payment information is processed in accordance with the payment gateway's security standards.

6. Cookies & Tracking Technologies

Our website and mobile application use cookies and similar technologies to:

Remember login sessions.

Improve website performance.

Personalize user experience.

Analyze visitor behavior.

Measure advertisement performance.

Improve Meta and Google advertising campaigns.

Enhance website security.

Users may disable cookies through browser settings; however, some website features may not function properly.

7. Third-Party Services

We may use trusted third-party services including:

Razorpay

Google Analytics

Google Ads

Google Tag Manager

Meta (Facebook & Instagram)

WhatsApp Business

YouTube

Cloud Hosting Providers

SMS & Email Service Providers

These services operate under their own privacy policies.

8. Sharing of Information

We value your privacy and do not sell or rent your personal information.

Information may be shared only:

With payment gateway providers.

With technology and cloud service providers.

With universities or educational partners where necessary for admission.

With government authorities if required by law.

To comply with court orders or legal obligations.

To protect the rights, property, and security of the Company and its users.

If our Company undergoes a merger, acquisition, or restructuring, user information may be transferred to the new entity subject to applicable laws.

9. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information, including:

SSL Encryption

Secure Servers

Password Protection

Role-Based Access Controls

Firewalls

Regular Security Monitoring

While we strive to protect your information, no internet-based system can guarantee absolute security.

10. Children's Privacy

Our educational services may also be used by students below 18 years of age. Where required, registration should be completed with the knowledge or consent of a parent or legal guardian.

11. Marketing Communications

By registering on our platform, you consent to receive communications through:

Phone Calls

SMS

WhatsApp

Email

Push Notifications

These communications may relate to admissions, scholarships, webinars, educational updates, promotional offers, and other services.

You may opt out of promotional communications by contacting us or using the unsubscribe option available where applicable.

12. User Rights

Subject to applicable laws, you may request to:

Access your personal information.

Correct inaccurate information.

Update your profile.

Delete your account (subject to legal obligations).

Withdraw marketing consent.

Request details of information processed by us.

Requests may be submitted through our official support email.

13. Data Retention

We retain personal information only for as long as necessary to:

Deliver educational services.

Maintain academic records.

Comply with legal obligations.

Resolve disputes.

Prevent fraud.

Enforce our agreements.

After the retention period, information may be securely deleted or anonymized.

14. External Links

Our website may contain links to third-party websites including universities, payment gateways, and social media platforms.

We are not responsible for the privacy practices or content of external websites. Users should review their respective privacy policies before providing personal information.

15. Changes to this Privacy Policy

Master Saheb India Private Limited reserves the right to update or modify this Privacy Policy at any time. Updated versions will be published on this page with the revised effective date. Continued use of our services after such changes constitutes acceptance of the revised Privacy Policy.

16. Governing Law

This Privacy Policy shall be governed by the laws of India, including applicable provisions of the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, and other relevant laws.

Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts located in Jaunpur, Uttar Pradesh, India.

17. Contact Us

Master Saheb India Private Limited

CIN: U85500UP2025PTC222347

Website: https://mastersaheb.co.in

Mobile App: Master Saheb

Email: mastersaheb.live@gmail.com

Phone: +91 9682828488

Registered Office:

K.K. Singh Colony, Jaunpur, Uttar Pradesh – 222002, India.

Consent

By accessing our website, using the Master Saheb Mobile App, registering for any course, submitting your information, or using any educational services provided by Master Saheb India Private Limited, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this policy, please discontinue the use of our website, application, and services.

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